04IT & security

IT support for companies.

System administration, remote help, on-site service in the Basel region and monitoring for macOS, Windows and iOS. With a support contract I respond to critical problems within four hours.

Operations

When IT stops, the business stops

Slow computers, full mailboxes, a network that drops out: with regular maintenance and monitoring I catch most of it before anyone on the team notices.

One point of contact

No call centre, no being transferred

You talk to someone who knows your infrastructure. You call or write, and I take care of it.

Services

Everything for smooth IT operations

System administration

Servers, workstations, networks and cloud services: users, permissions, updates, software distribution.

Windows & Linux servers·Users & permissions·Software deployment

Network management

Plan, install and document networks so that someone else can maintain them too.

LAN/WLAN·Switches & routers·VPN & remote access

Device management (MDM)

Macs, Windows PCs, iPhones and iPads managed centrally, with Intune or Jamf.

Apple Business Manager & Jamf·Microsoft Intune·Remote wipe

Remote & on-site support

Via remote access usually within minutes, otherwise on site in the Basel region.

Remote support·On-site visits·Hardware installation

Monitoring & maintenance

Systems monitored continuously, updates installed, problems fixed before they become noticeable.

Server & network monitoring·Security updates·System reports

IT strategy & procurement

Advice before you invest: hardware, software, cloud or local, budget planning.

IT audit·Procurement advice·Budget planning

In practice

What working together is like

Reachable

Call or email, and you have me. With a support contract, guaranteed within four hours for critical problems.

Proactive

Monitoring and regular maintenance catch most problems before they disrupt operations.

Platform-independent

Macs, iPhones and Windows servers are looked after alike, also in mixed environments.

FAQ

Frequently asked questions

Which operating systems do you support?
macOS, Windows and iOS/iPadOS, also mixed, for example Macs in the office and a Windows server in the background.
How quickly do you respond?
With a support contract I guarantee a response time of at most 4 hours for critical problems. Remote support often starts within minutes; on-site visits I coordinate as quickly as possible.
What does a support contract include?
Defined response times, proactive monitoring, security updates, remote and on-site support, a block of hours and regular reports on the system status, tailored to your business.
Do you take over existing infrastructures?
Yes, that is the most common starting point. First an IT audit with documentation, then a plan for optimisation and the gradual takeover of support, without interruption.

Contact

Request IT support.

Tell me about your current IT situation. You will receive a concrete assessment and a quote without obligation.

Phone
Email
Reply
Usually within 24 hours

How your data is handled: privacy policy.